Maseco

Last Updated: June 16, 2026

This Privacy Policy explains how Maseco Design Technologies Inc. ("Maseco", "we", "us", or "our") collects, uses, discloses, and protects personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.


1. Information We Collect

1.1 Personal Information
  • Name, email address, and phone number
  • Account credentials
  • Business and company details
  • Billing and payment information
1.2 Usage and Technical Data
  • IP address, device type, and browser information
  • Log files and usage analytics
  • Interactions with AI tools and Platform features
1.3 Uploaded Content

Designs, specifications, communications, and files uploaded to the Platform.

2. How We Use Information

We use personal information to:

  • Operate and maintain the Platform
  • Connect designers, suppliers, and manufacturers
  • Process payments and manage subscriptions
  • Improve AI tools and Platform performance
  • Communicate important updates
  • Meet legal and regulatory obligations

3. AI and Automated Processing

Information may be processed using automated systems and machine learning models to deliver recommendations and improve services. Aggregated and anonymized data may be used for analytics and improvement purposes.

4. Sharing of Information

We may share personal information:

  • With other users to facilitate transactions
  • With trusted service providers and partners
  • When required by law or legal process

We do not sell personal information.

5. Data Storage and Security

Personal data is stored on secure systems protected by appropriate technical, administrative, and physical safeguards.

6. International Data Transfers

Information may be stored or processed outside Canada. By using the Platform, you consent to such international transfers.

7. Data Retention

We retain personal information only for as long as necessary or legally required.

8. Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable laws.

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze Platform usage. Cookie preferences can be managed via your browser settings.

10. Third-Party Links

The Platform may link to third-party websites. Maseco is not responsible for their privacy practices.

11. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the Platform signifies acceptance of the updated policy.

12. Contact Information

Privacy Officer
Maseco Design Technologies Inc.
Email: connect@maseco.ca


This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. Please consult qualified Canadian legal counsel before relying on this document.